Support

We're a small team and we read every message. The fastest way to get help is by email — please include your iOS version, app version, and a short description of what you were trying to do.

Contact us

• General help: support@ansyrs.io
• Privacy questions: privacy@ansyrs.io
• Legal: legal@ansyrs.io

Report incorrect menu or allergen data

Restaurants update menus frequently. In the app, open a product result and tap “Report Issue” to open “Report Item Info.” On a Build result, tap “Report Issue” to open “Report Build Info.” You can also email data@ansyrs.io with the brand, item name, and what should be corrected. Reports are reviewed before catalog changes are published.

Important: Ansyrs organizes reported information. It is not a substitute for confirming ingredients directly with the restaurant, especially if you have allergies or celiac disease.

Request a brand or feature

Want a specific chain added, or an idea for the builder or journal? Send it to hello@ansyrs.io. Customer requests help shape the roadmap.

App availability

Ansyrs is made for iPhone. If you need help finding, installing, or updating the app in your region, email support@ansyrs.io.

Account and data

You can initiate account deletion inside the app at Settings → Delete Account. For help with deletion or another privacy-rights request, email privacy@ansyrs.io.

Response times

We aim to reply within two business days. Bug reports that block core functionality are prioritized.