Support

We're a small team and we read every message. The fastest way to get help is by email — please include your iOS version, app version, and a short description of what you were trying to do.

Contact us

• General help: support@ansyrs.io
• Privacy questions: privacy@ansyrs.io
• Legal: legal@ansyrs.io

Report incorrect menu or allergen data

Restaurants update menus frequently. In the app, open the product result, choose the More menu, then choose “Report Item Info.” You can also email data@ansyrs.io with the brand, item name, and what should be corrected. Reports are reviewed before catalog changes are published.

Important: Ansyrs organizes reported information. It is not a substitute for confirming ingredients directly with the restaurant, especially if you have allergies or celiac disease.

Request a brand or feature

Want a specific chain added, or an idea for the builder or journal? Send it to hello@ansyrs.io. Customer requests help shape the roadmap.

App availability

Ansyrs is made for iPhone. If you need help finding, installing, or updating the app in your region, email support@ansyrs.io.

Account and data

You can initiate account deletion inside the app at Settings → Delete Account. For help with deletion or another privacy-rights request, email privacy@ansyrs.io.

Response times

We aim to reply within two business days. Bug reports that block core functionality are prioritized.